First Tracks Lodge FAQ's

Q: Where do I check in?

A: Guests staying at First Tracks Lodge will check in at our sister property Legends just one block away. The address is 2036 London Lane. Check in time is 4 PM. Check out time is 11 AM.

Q: Is First Tracks Lodge pet friendly?

A: No, unfortunately it does not allow pets.

Q: What is the underground parking height restriction?

A: 7 Feet 8 Inches / 2.3 meters

Q: Is there somewhere to park my oversized vehicle?

A: Yes, however it is not secure and we recommend that oversize vehicles are left at home.

Q: Is there bike storage?

A: Yes, there are bike racks located on P3 in the secure underground parking lot.

Q: Is there ski storage?

A: Yes, there are guest lockers located on the lobby level. Guests are provided with the combination code to the corresponding locker by the Front Desk

Q: What are the hours of the pool and fitness room ?

A: The pool and hot tubs are open from 10AM to 10PM, the fitness room and steam room are open from 5AM to 10PM.

Q: Are there BBQ's at First Tracks Lodge? Can I reserve these in advance?

A: Yes, there is a common BBQ and BBQ utensils for guest use located on the pool deck. The BBQ's are available on a first come first serve basis.

Q: Does First Tracks Lodge have wireless internet? If so, what is the cost?

A: Yes, it does have wireless internet at no additional fee. All of the connection details are listed in the information binder of your mountain home.

Q: Do you have daily housekeeping?

A: Yes, it is included in your nightly rate

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Office Address
First Tracks Lodge
2202 Gondola Way
Whistler, BC V0N 1B2

North America Toll Free
1 (866) 385-0614

International Guests
(604) 296-5241

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